Privacy Policy

Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, store, and protect users' personal information when they access and use our website, in compliance with Brazilian legislation, particularly the General Data Protection Law (LGPD).

2. Information Collection

We collect different types of personal information when you use our website, including:

  • Account Information: Name, email, address, phone number, and other data necessary for account creation and order processing.

  • Payment Information: Payment details, such as credit card numbers, processed by secure payment service providers.

  • Browsing Data: Information on how you use our website, including IP address, browser type, visited pages, and time spent on them.

3. Use of Information

The personal information collected is used to:

  • Process and manage your purchases and orders.

  • Provide customer service and technical support.

  • Send communications related to your orders, such as confirmations and updates.

  • Inform you about new products, promotions, and offers, provided you have given prior consent to receive such communications.

  • Improve and personalize your browsing experience on our website.

4. Data Sharing

We do not share your personal information with third parties, except in the following situations:

  • Service Providers: We share data with third-party companies that help us process payments, deliver products, and perform other business operations, always in accordance with confidentiality agreements.

  • Legal Obligations: We may disclose personal information when required by law, court order, or government authorities.

5. Information Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, or destruction. However, it is important to note that no method of data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security of information.

6. Data Subject Rights

In accordance with the LGPD, you have the right to:

  • Access your personal information that we hold.

  • Request the correction of incomplete, inaccurate, or outdated information.

  • Request the anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data.

  • Request data portability to another service or product provider upon express request.

  • Request the deletion of personal data processed with your consent, except in cases provided by law.

  • Obtain information about public or private entities with whom we share your data.

  • Revoke your consent when processing is based on it.

To exercise these rights, you must contact us through the means provided on our website.

7. Use of Cookies

We use cookies and similar technologies to improve our website's functionality, personalize content and advertisements, and analyze traffic. You can configure your browser to refuse all cookies or notify you when a cookie is sent. However, if you do not accept cookies, some parts of our website may not function properly.

8. Data Retention

We retain your personal information as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

If we transfer your personal information outside Brazil, we will ensure that such transfers comply with the LGPD and that the level of data protection is equivalent to that required by Brazilian legislation.

10. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be published on our website and will apply from the time of publication.

11. General Provisions

This Privacy Policy is governed by Brazilian law, and any disputes related to this policy will be resolved by the courts of the consumer’s place of residence.